Refurbished/Used Computer Grades

Free Geek Toronto grades their refurbished computers based on the following criteria. If you have questions regarding our grading criteria, please contact us and we’ll be happy to assist you.

For B and C Grade computers, any major issue will be mentioned in the product description. The examples listed below are for reference purposes and are based off laptops

A+ GRADE

  • Cosmetics: Excellent Condition; no obvious issues 
  • Functionality: Excellent - no issues handling daily tasks or streaming video
  • Casing: Generally Very Good with minor cosmetic imperfection; may have plastic wear or dents (does not interfere with functionality); No damage to moving parts like hinges and latches, etc.
  • Screen: Perfect with no scratches or dead pixels 
  • Keyboard, touchpad, palm rest: Excellent with little to no signs of usage
  • Ports: No issues with ports
  • Battery: Excellent to Perfect Condition (100%-90% battery life)
  • Warranty: 90-day limited hardware warranty, 7-day return policy
  • Rating: 10 out of 10

A GRADE

  • Cosmetics: Very Good Condition; no obvious issues 
  • Functionality: Excellent - no issues handling daily tasks or streaming video
  • Casing: Generally Very Good with minor cosmetic imperfection; may have plastic wear or dents (does not interfere with functionality); No damage to moving parts like hinges and latches, etc.
  • Screen: Perfect with no scratches or dead pixels 
  • Keyboard, touchpad, palm rest: Very Good with only moderate signs of usage
  • Ports: No issues with ports
  • Battery: Very Good Condition (90%-75% battery life)
  • Warranty: 90-day limited hardware warranty, 7-day return policy
  • Rating: 8-9 out of 10

B GRADE 

  • Cosmetics: Fair Condition; shows signs of use
  • Functionality: Good - can handle all daily digital tasks with few issues
  • Casing: Good to Fair with signs of usage, should expect scratches and or scuff marks (does not interfere with functionality); No damage to moving parts like hinges and latches, etc.
  • Screen: may have minor blemishes; no dead pixels
  • Keyboard, touchpad, palm rest: Good to Fair, with signs of usage, usually shows signs of wear on keys, touchpad or palm rest
  • Ports: No issues with ports
  • Battery: Working condition (85%-65% battery life)
  • Warranty: 90-day limited hardware warranty (excluding any listed issues), 7-day return policy
  • Rating: 6-7 out of 10

C GRADE

  • Cosmetics: Okay Condition; shows signs of significant use
  • Functionality: Okay - may run into issues running resource-intense activities (streaming video, accounting software, image editing)
  • Casing: Signs of usage which include scratches and/or scuff marks and dents. (does not interfere with functionality including); minor damage/missing hinges covers
  • Screen: OK, May include small scratches or blemishes (may not be larger than 1"); dead pixels in corners/edges only
  • Keyboard, Touchpad, Palm rest: Shows signs of wear on keys, touchpad or palm rest
  • Ports: 1/2 ports may not work as expected
  • Battery: battery in poor condition/dead, no warranty on holding a charge [less than 65% battery life]
  • Warranty: 90-day limited hardware warranty (excluding above issues), Batteries not covered under warranty
  • Rating: 5 out of 10